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F.A.Q

Find answers to common questions.

Yes. We ship worldwide.

Orders are processed within 1–2 business days.

Delivery times vary depending on location, but we always aim for prompt and reliable delivery.

International orders may be subject to duties or taxes upon delivery. These charges are determined by local customs and are the responsibility of the customer.

We offer a 60-day risk-free guarantee.

If Skin & Tones isn’t right for you, simply reach out within 60 days and we’ll take care of the rest — no questions asked.

Yes. Our formulas are developed with sensitive and tattooed skin in mind.

We avoid harsh ingredients, unnecessary additives, and masking fragrances that can trigger irritation.

Skin & Tones is designed to support tattooed skin from the very beginning of the healing process.

Le Nettoyant can be used immediately after your artist’s bandage is removed, once cleansing is recommended. It gently cleanses the skin without disrupting the healing process.

Le Baume is best introduced after the first 48 hours, once the skin has begun its initial healing phase. From that point on, it can be used to support hydration, comfort, and ongoing skin balance—both during healing and long after the tattoo has fully healed.

Always follow your tattoo artist’s specific aftercare instructions.